1. Introduction En İyisi Teknoloji Anonim Şirketi. (hereinafter referred to as "En İyisi") is committed to protecting the online privacy of users of this website ("Website"). Therefore, this Privacy Policy has been written to enable you to understand En İyisi's policy regarding your privacy and how your personal information will be handled when using the Website. This Privacy Policy also includes information regarding your disclosure of the processing of your personal data and, where necessary, obtaining your explicit consent.
In general, any information and data that you provide to En İyisi through the Website or that En İyisi otherwise collects from you through the Website (as described in the User Agreement, "Services") in the context of using En İyisi's services will be processed by En İyisi in a lawful, fair and transparent manner. For this purpose, and as will be explained in more detail below, En İyisi takes into account internationally accepted principles regarding the processing of personal data, such as purpose-limited processing, compliance with retention periods, data minimization, data quality and confidentiality.
2. Data Controller and Data Protection Officer En İyisi is the data controller for all personal data processing carried out through the Website, as defined at the top of this Privacy Policy.
For questions regarding this privacy policy and our personal data processing activities, you can contact our Data Protection Officer at kvkk@eniyisi.app
3. Personal Data Processed When you use the Website, En İyisi will obtain and process your personal data that can directly identify you or, when combined with other information, make you identifiable. En İyisi may also collect and process information about other individuals if you choose to share it with En İyisi.
This information is classified as "Personal Data" and may be collected and processed both through your direct sharing (for example, when you contact us through our online contact forms) and by analyzing your behavior on the Website.
Personal Data that may be processed by En İyisi Through its Website are as follows:
Identity, contact information, location and other Personal Data: To access the Services offered by En İyisi through its Website (for example, to contact En İyisi to request more information, to register on our platform), En İyisi may process your personal data such as identification information (name, surname) and contact information (email address, phone number). For more information, you can access the Terms of Use via the link.
When registering to apply for a position within En İyisi Job Applications, you can also access this information from the Careers section of the Website. If you provide third-party data (e.g., contact information for references, data of minors, etc.), you assume all obligations and responsibilities as required by law; please note that you are responsible for any damages, disputes, or liability for damages that may arise directly or indirectly as a result of your sharing of third-party data. In some cases, your application may contain sensitive (special categories of personal data) Personal Data relating to you or third parties, such as (but not limited to) information revealing your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sexual life, and orientation. We do not intend to use this information unless it is necessary or required for the position you are interested in (e.g., if the position is for protected categories or individuals requiring special assistance). If not, please delete it before submitting your application. If you do submit it and it is not relevant, we will inform you that it will not be considered. On the other hand, if the collection of special categories of Personal Data is necessary for establishing the relationship, the processing activity will be based on your prior explicit consent.
If you decide to share Personal Data of other individuals through the Website, you will be considered an independent data controller with respect to such Personal Data and all legal obligations and responsibilities will by nature belong to you.
In addition to these points, you are obligated to indemnify En İyisi against any complaints, claims, or demands for damages that may arise from the processing of your Personal Data provided to En İyisi and/or that may be brought by third parties whose information you have provided. En İyisi does not collect this information directly from third parties; rather, it obtains it indirectly from you. Therefore, before providing En İyisi with any information about third parties, you must ensure that you have obtained their consent. Otherwise, you must ensure that you have another valid legal basis on which you can lawfully rely to transmit this information to En İyisi.
Browsing Data The operation of the website, like other websites on the internet, requires the use of computer systems and software procedures that collect information about website users as part of their routine operations. En İyisi does not collect this information with the aim of associating it with specific users, but it is still possible to identify these users directly through this information or indirectly through other information collected. Therefore, this information is also considered Personal Data. This information includes several parameters relating to your operating system and information technology environment; these include your IP address, your location (country), your computer's domain names, the URI (Uniform Resource Identifier) addresses of the resources you requested on the website, the time of the requests made, the method used to transmit requests to the server, the size of the file obtained in response to a request, and the numerical code indicating the status of the response sent by the server (successful, error, etc.). This data is used to compile statistical information regarding the use of the Website, as well as to ensure the proper functioning of the Website and to detect any errors and/or misuse of the Website.
Service Provision: To respond to your requests for further information and to provide other Services that you may request through the Website (such as registering on our Platform);
Marketing: Marketing, promotion, and advertising purposes, including direct marketing, market research, and surveys;
Compliance: En İyisi complies with laws that require the collection and/or further processing of certain types of Personal Data, and, where necessary, for the creation, enforcement or defense of legal claims;
Analytics: To analyze how users access and behave on the Website in order to optimize En İyisi’s business operations and the performance, content, and features of this Website;
Anti-Abuse/Fraud: To prevent and detect misuse of the Application or fraudulent activity carried out through the Application.
REASONS FOR PROCESSING AND MANDATORY/OPTIONAL ASPECTS OF PROCESSING The reasons why En İyisi processes your Personal Data for the purposes stated above are as follows:
Service Provision: Processing for these purposes is necessary for the provision of the Services and therefore for the fulfillment of a contract with you. While you are not obligated to provide your Personal Data to En İyisi for these purposes, providing certain Personal Data requested in the relevant forms is entirely optional; however, if you do not provide all the required information requested, En İyisi will not be able to provide you with any Services.
Marketing: Processing for these purposes is generally based on your explicit consent. You are not obligated to give En İyisi Your permission for the use of your Personal Data for these purposes, and if you choose not to, you will not experience any negative consequences (other than not receiving further marketing communications from En İyisi). Any consent given can also be withdrawn at a later stage (for more information, please see Data Subjects' Rights); Furthermore, if you provide your email address when purchasing any product or service from En İyisi, this email address may be used to send you direct marketing communications regarding En İyisi's own similar products or services. When you provide your email address and with each marketing communication sent, you will be given the opportunity to exercise your right to object (for more information, please see Data Subjects' Rights section).
Compliance: Processing is necessary for En İyisi to fulfill its legal obligations. When you provide En İyisi with any Personal Data, En İyisi must process it in accordance with the laws applicable to it; these laws may include the retention and reporting of your Personal Data to official authorities for compliance with tax, customs or other regulations. En İyisi may also process Personal Data where it is necessary to establish, enforce or defend any legal claim;
Analytics: Processing for this purpose is carried out solely through the use of analytical cookies (these cookies are placed with your consent, which you give by clicking a button in the pop-up banner shown to you or by adjusting your cookie preferences). Your consent to En İyisi for the use of your Personal Data for this purpose is not mandatory, and you will not face any consequences if you choose not to. Any consent given may be withdrawn at a later stage (for more information, please see Data Subjects' Rights);
Anti-Abuse/Fraud: Actions taken for this purpose are generally based on En İyisi’s legitimate interests, namely preventing and detecting fraudulent activity or misuse of the Website (potentially for criminal purposes) and ensuring the security of the Website.
5. Transfer locations / recipients of personal data Your Personal Data may be shared with the following individuals/organizations (“Recipients”):
Organizations, suppliers, business partners (e.g., marketing agencies, customer relationship managers) commissioned to assist us in providing services or carrying out processing activities related to marketing, combating abuse/fraud and/or analytics on our behalf;
Persons authorized to perform technical maintenance (including maintenance of network equipment and electronic communication networks);
Individuals authorized by En İyisi to process Personal Data necessary to carry out activities directly related to the provision of services, who are subject to confidentiality obligations or an appropriate legal confidentiality obligation (e.g., En İyisi employees);
Recruitment platforms;
Other companies belonging to En İyisi of Group;
Public institutions, bodies, authorities, or official bodies to which your Personal Data may be shared in accordance with applicable laws or binding orders and requests of these institutions, organizations, or authorities;
Third parties acting as controllers through a third-party cookie set.
6. Transfer of Personal Data Abroad Given En İyisi’s international presence and business activities, your Personal Data may be transferred to Recipients located in many different countries. En İyisi takes appropriate measures to ensure the lawfulness and security of these Personal Data transfers, such as relying on decisions of relevant supervisory authorities, approved standard data protection provisions, or other safeguards or conditions deemed sufficient for the current transfer.
Personal Data processed for the purpose of providing Services will be stored by En İyisi Until you withdraw your consent or object to further processing. In this case, your Personal Data will be stored by En İyisi for the period deemed necessary to fulfill these purposes. However, since this Personal Data is processed for the purpose of providing Services, En İyisi may store this data for a longer period in accordance with legislation if necessary to protect its potential legal responsibilities and rights related to the provision of Services.
Personal Data processed for marketing purposes will be stored by En İyisi from the moment consent is given until the moment you withdraw your consent. Once consent is withdrawn, the Personal Data will no longer be used for these purposes, however, this data may continue to be stored by En İyisi if it is necessary, in particular, to protect against potential legal liabilities related to this processing.
Personal Data processed for analytical purposes is generally collected or anonymized as soon as possible. In any case, such data that is not aggregated or anonymized will only be stored by En İyisi from the moment you give your consent until the moment you withdraw it. When consent is withdrawn, the Personal Data will no longer be used for these purposes; however, this data may continue to be stored by En İyisi where it is necessary, in particular, to protect against possible legal liabilities related to this processing.
Personal Data processed for compliance purposes will be retained by En İyisi for the period required by a specific legal obligation or applicable law, or for the period that may be necessary for the establishment, enforcement, or defense of legal claims.
Personal Data processed for the purpose of Combating Abuse/Fraud will be retained by En İyisi for a period deemed strictly necessary to fulfill the purposes for which it was collected, unless you validly object to its processing for these purposes (see Data Subjects Rights Section below for more information).
8. Data Subject Rights As a data subject, you have the right to exercise the following rights with En İyisi at any time:
You have the right to access your Personal Data (and/or a copy of this Personal Data) processed by En İyisi, as well as information regarding the processing of your Personal Data;
En İyisi may process your Personal Data to correct or update it if it may be inaccurate or incomplete;
You have the right to request the deletion of your Personal Data being processed by En İyisi if you believe that the processing is unnecessary or otherwise unlawful;
If you believe that the processing of your Personal Data is inaccurate, unnecessary, or unlawful, or if you object to its processing, you may request that the processing of your Personal Data be restricted;
Exercising your right to data portability: For your Personal Data that you have provided to En İyisi and which is processed for Service Provision and Marketing purposes, you have the right to receive a copy of your Personal Data in a structured, commonly used and machine-readable format and to transfer this Personal Data to another data controller;
Objection to the processing of your Personal Data for the purpose of Combating Abuse/Fraud: Based on your specific grounds that you believe En İyisi should prevent from processing your Personal Data;
Withdraw your explicit consent (e.g., for marketing and analytics purposes).
You can withdraw your consent for marketing purposes or object to processing by selecting the appropriate link at the bottom of each marketing email message sent to you. You can also withdraw your consent by changing your cookie preferences for analytics.
In addition to the methods above, you can send a written request to En İyisi at kvkk@eniyisi.app to exercise your rights described above.
In any case, please note that as a data subject, you have the right to lodge a complaint with the competent supervisory authorities for the protection of personal data if you believe that the processing of your Personal Data through the Website is unlawful.
9. Changes This Privacy Policy came into effect on February 16, 2026.
En İyisi reserves the right to modify this Privacy Policy in whole or in part, or to update its content, for example, as a result of changes in applicable law. En İyisi will inform you of significant changes as soon as they take effect (via a pop-up/notification on the Website and via email notifications sent to Website and application users on En İyisi's email lists). Changes will be binding from the moment they are published on the Website.
The following information may be collected when you use our platform:
Profile Information: Profile photo, areas of expertise (for service providers), service preferences.
Service Information: Service requests, offers, messaging content.
Payment Information: Credit purchase records (card information is stored at iyzico, not by us)
We use the information we collect for the following purposes:
✅ Create and manage your account
✅ Matching with service providers
✅ Shows you service providers near you (with location information)
✅ Providing offer and messaging services
✅ To complete your payment transactions
🔒 Preventing fraud and abuse
🔒 Ensuring platform security
🔒 Evaluating and improving service quality
🔒 Resolving user complaints
📧 We will send you notifications about new service requests.
📧 Sending your messages
📧 To inform you about important platform updates.
📧 Providing customer support
📊 Analyzing application performance
📊 Improving user experience
📊 Developing new features
📊 Generating anonymous statistics
⚠️ Important: Your personal information will never be sold, rented, or used for advertising purposes!
With Service Providers: When you request a service, your name, location, and contact information are shared (necessary for the service to be provided).
With customers: If you are a service provider, your profile, ratings, and reviews are visible to customers.
We use trusted third-party service providers to deliver platform services:
These companies only access your data to provide specific services and cannot use it independently.
We may need to share your information in the following situations:
court order or legal request
To protect the security of users or the platform.
3.4. Who we will NEVER share this with.
❌ Advertising companies
❌ Marketing agencies
❌ Data brokers
❌ Any third party without your knowledge
We implement industry-standard security measures to ensure the security of your personal data:
🔒 SSL/TLS Encryption: All data transmission is encrypted with HTTPS.
🔒 Password Protection: Your passwords are hashed using the bcrypt algorithm.
🔒 Firewall and DDoS Protection: Protection against attacks.
🔒 Database Encryption: Sensitive data is stored encrypted.
🔒 Secure API: JWT token-based authentication
⚠️ Warning: Remember that transmissions over the internet are not 100% secure.
We use cookies to improve your app experience:
Necessary Cookies: Session management, authentication.
You can delete or block cookies from your browser settings.
Our platform uses the following third-party services:
These services have their own privacy policies.
Under the Turkish Personal Data Protection Law (KVKK), you have the following rights:
✅ To find out if your personal data is being processed
✅ Request information about the data being processed about you
✅ To learn the purpose of processing and whether it is being used for its intended purpose.
✅ Knowing the third parties to whom the data is transferred
✅ Requesting correction of missing/incorrect data
✅ Requesting data deletion
To exercise your rights, send an email to kvkk@eniyisi.app.
For detailed information, please review the Personal Data Protection Law (KVKK) Privacy Policy.
This privacy policy may be updated from time to time:
Changes will be published on this page.
Email notifications will be sent for important changes.
By continuing to use the platform, you agree to the new policy.
For questions about our privacy policy and your personal data:
If you are a resident of California, the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA") grant you certain rights regarding your personal information.
Do Not Sell or Share My Personal Information: En İyisi does not sell your personal data to third parties for monetary consideration. We also do not share your personal information with third parties for cross-context behavioral advertising.
Right to Know and Delete: You have the right to request information about the categories and specific pieces of personal data we have collected about you, the categories of sources from which it was collected, and the purpose for collecting it. You also have the right to request the deletion of your personal information, subject to certain legal exceptions. To exercise your rights under the CCPA, please contact us at kvkk@eniyisi.app.
11. Special Information for Users in the European Economic Area (EEA) and the UK (GDPR)
If you are located in the EEA or the UK, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR.
Data Transfers: Your personal data may be transferred to, and processed in, countries outside of the EEA or the UK, including Turkey. When we transfer your data internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your privacy rights.
Legal Basis for Processing: We process your personal data primarily to perform our contract with you (Service Provision), based on our legitimate interests (Security, Fraud Prevention), or with your explicit consent (Marketing, Cookies).
Your Rights: You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing activities, and the right to data portability. You also have the right to lodge a complaint with your local data protection supervisory authority.